What are medical equipment services?
Any service provided for the maintenance and correct functioning of medical devices is a medical equipment service. These preventive and corrective maintenance check-ups along the lifetime of the instrument are usually part of the warranty companies offer when they sell a product to a health institution or professional.
Some companies in the medical industry, besides selling medical devices for surgeries, treatments and clinical institutions, also offer medical equipment services.
In the following article, we’ll cover the most important questions related to this kind of service and the products they are centered around.
If you’d like, you can jump to the conclusion to read the summarized ideas of the text.
Contents
Medical equipment services companies: What do they offer?
There are several services a company can offer to protect the products they sell, their clients, the lives of the patients treated by the instruments, and their own reputation as a brand.
Technical support
Companies that offer this service are of great help. You can usually contact them by email or phone to get instant assistance with any bug, failure or issue your medical device may present.
Maintenance and repair
The vast majority of the devices that health professionals require to do their job need to run at peak performance, offering precise results and accurate information. These instruments may need periodical revisions and check-ups to assure their efficiency and reduce the equipment downtime if any.
This contemplates technical preventive solutions that can go from the smallest fix an instrument may need to the most complex ones.
It is ideal that after getting from a company any of these services, they deliver a detailed calibration and safety check report with the manufacturer, model number, serial number and work performed.
Logistic / Onsite management
This is a highly valuable service, since it allows the health institutions and professionals to spend less time dealing with paperwork and more time helping their patients. This service is related to everything including pickup, delivery, installation and even inventory level revisions.
Rental of medical equipment
Although buying these kinds of instruments is mostly recommended, renting them is an option for small facilities with exceptional needs. Companies that offer this service may guarantee that the equipment, probably used, is in good condition and is able to perform its task without difficulty.
Advantages of buying from medical equipment services companies
When choosing a company to buy your medical equipment, it is important to know what’s on the table depending on whether they offer additional services or not.
Some of the advantages of buying from a comprehensive solutions company are:
They reduce costs
These companies will save you the work and money of finding a different firm to repair your medical devices.
If you want to know more about prices for medical equipment, check this article out.
They optimize utilization and expand the lifetime of your products
Caring for the maintenance of items you buy from them, companies that offer technical support and other medical equipment services let you know every instrument will last as much as it can while being efficient.
They offer safety
Besides protecting your finances as explained before, they’ll also guarantee that the lives of your patients are in good hands.
They save precious time
Doctors and nurses will be able to focus on their most important job because a team entirely dedicated to safeguarding their tools will be available 24/7 in case they’re needed.
Conclusion
Hiring or buying from a company that offers technical support and complimentary services —such as delivery, installation and regular maintenance— is a wise decision if you want to buy medical equipment from trustworthy companies that will save you time and money in the long run.
Also, going for high-quality products that perform smoothly and are comfortable and ergonomic for health professionals is a great option. That, plus the reputation of the brand itself, will also determine how effectively a medical device is operated
