Technical Support

We can help

Please contact us with your request. Our technicians can travel to your office / center to better serve you!

    Medilex

    For more than a decade, we have been providing dependable technical support in Latin America and the Caribbean on most prestigious vision testing equipment brands. Please contact us if you have any issues with your used medical equipment, whether it has been purchased from us or not.

    Our factory trained technicians and specialized tools allow us to bring your instruments and equipment to factory specs. Our services include: Installation, Inspection, Training*, Cleaning, Updating, Calibration, Preventing Maintenance, Repairing.

    Our experience as a supplier, solely dedicated to the provision of ophthalmic products and technical service, cannot be matched by others. Our main goal is to protect your equipment during warranty and post-warranty periods.

    This can be achieved at your location or at our 800 feet technical service center and warehouse. We have the physical capacity to receive and repair your instruments with care and precision.

    We also provide Phaco Handpiece Repair Service for Phacoemulsificators and offer 100% guarantee on all repairs.

    To better serve our Trinidad and Tobago, Jamaica, Barbados, Bahamas, Grenada, and Latin American customers, our Miami warehouse is located near the Miami International Airport. We would gladly deliver to your Freight Forwarding company in Miami.

    Medilex Sells and Services

    Autorefractors, Binocular Indirect Ophthalmoscopes, Chart Projectors, Diagnostic & Laser Lenses, Intraocular lenses, Lasers, Lensmeters, OCT, Phoropters, Photo & Video Adapters, Scans & Pachymeters, Specular Microscopes, Sterilizers, Surgical Microscopes, Tonometers, Visual Field Analyzers, And much more!